Distance Sales Agreement

Last updated: 12 September 2026

This agreement is drawn up under Turkish Consumer Protection Law no. 6502 and the Distance Contracts Regulation. Please read it before ordering; by confirming an order you accept these terms. Where the two versions differ, the Turkish text prevails.

Article 1 — Parties

1.1. Seller

Registered name

Çarıkçı İş Güvenliği Malzemeleri ve Deri Sanayi Limited Şirketi

Address

İmrahor Mahallesi Sevban Mehmet Caddesi No:233/1 ARNAVUTKÖY / İSTANBUL

Phone

0542 540 49 69

Email

info@carikcisguvenligi.com

MERSİS

0230112788800001

Tax office / no

Küçükköy / 2301127888

Chamber of commerce

İstanbul Ticaret Odası

1.2. Buyer

The person or organisation providing their name, address, phone and email in the order form. The Buyer confirms that this information is accurate; the Seller is not liable for delivery delays caused by incorrect details.

Article 2 — Subject

This agreement covers the sale and delivery of the product ordered electronically through the site, whose characteristics and price are shown on the order page, and sets out the rights and obligations of both parties.

Article 3 — Product and payment details

The type, quantity, price and shipping cost of the product appear in the order summary shown at checkout and in the confirmation message; they form an integral part of this agreement.

• Prices are in Turkish Lira (TRY) including VAT; shipping is shown separately.
• Exchange rates shown on the site are for information only; sales are always made in TRY.
• Payment is made by bank transfer. Card details are never requested or stored on this site.
• The order is confirmed once payment is verified in the Seller's account. The order number must be written in the transfer reference.
• If payment is not made within 3 business days, the Seller may cancel the order.

Article 4 — General provisions

• The Buyer confirms having read the preliminary information on the product's essential characteristics, price, payment method, delivery terms and right of withdrawal, and having given electronic confirmation.
• Images on the site are illustrative; as leather is a natural material, differences in shade and grain are not defects.
• Stock and prices may change. If stock runs out or in cases of force majeure, the Seller informs the Buyer, cancels the order and refunds any amount collected within 14 days.
• Custom sizes, printed logos and business-specific production are manufactured to the approved sample and specification.

Article 5 — Delivery

• The product is delivered by courier to the address given by the Buyer within the statutory maximum of 30 days from order confirmation. For custom production, the lead time is stated in the order confirmation.
• Delivery is made to the person present at the stated address. The Buyer must check the package on delivery, have a report drawn up if it is damaged and refuse a damaged delivery.
• Shipping costs are shown separately in the order summary.
• If delivery becomes impossible due to force majeure, the Seller informs the Buyer, who may cancel the order.

Article 6 — Right of withdrawal

• The Buyer may withdraw from the contract within 14 days of receiving the product, without giving a reason and without penalty.
• Notice of withdrawal must reach the Seller within that period in writing or by durable medium (email).
• The product must be returned within 10 days of the notice, unused and resaleable, with its box, accessories and any tags.
• The Seller refunds the price and delivery costs within 14 days of receiving the notice.
• The Seller has not designated a carrier for returns; accordingly, the Seller bears the return shipping cost where the right of withdrawal is exercised.
• Please contact us before sending a return so we can direct the shipment and speed up the process.

Article 7 — Where withdrawal does not apply

Under article 15 of the Distance Contracts Regulation, the right of withdrawal does not apply to:

• products made to the Buyer's specification or clearly personalised — custom sizes, custom patterns or printed logos,
• products unsuitable for return for reasons of hygiene or health once unpacked, used or washed,
• products that by their nature cannot be returned.

Article 8 — Defective products and warranty

If the delivered product is defective, the Buyer may exercise the rights set out in article 11 of Law no. 6502. Damage from misuse, use outside the intended purpose, exposure to excessive heat and normal wear is not treated as a defect.

Article 9 — Default

If the Buyer fails to pay, the Seller may cancel the order. If the Seller fails to deliver, the Buyer may terminate the contract and claim a refund.

Article 10 — Disputes

Disputes arising from this agreement fall to the Consumer Arbitration Committees and Consumer Courts at the Buyer's place of residence or where the transaction took place, within the monetary limits announced annually by the Ministry of Trade. Where the Buyer is a merchant, general provisions apply.

Article 11 — Entry into force

By ticking the confirmation box on the order form, the Buyer declares having read and accepted all terms. The agreement enters into force when the Seller confirms the order.

For information on how your personal data is processed, see the Personal Data Notice.